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Ordering & Shipping

Free Shipping when you spend $49 or more.

If your order is less than $49, Standard Shipping is $4.99.

What shipping carrier do you use?

USPS Mail (Parcel Select for overweight packages). Signature confirmation will be required for packages over $300.

Are there any shipping restrictions?

Yes, we don't ship to storage facilities, shipping centers, and hotels. Orders with unverified shipping addresses may be canceled. 

Do you ship internationally?

No, we only ship within the Continental United States.

Purchase Restrictions.

We do not ship to resellers or drop ship for sellers.

Credit Card Restrictions

We do not accept international credit cards

Packaging

All products will be shipped in their original Oneida packaging when available. Please contact us if are in need of it being packaged in an Oneida box for gift giving. 

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Have a question? You may find an answer in our FAQs.


But you can also contact us:

Via Phone
(919)-428-5897
Mon-Sat: 9:00 am - 7:00 pm EST
Sun: 10:00 am - 6:00 pm EST

Via Email
support@finestflatware.com

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Ordering & Shipping

• Free Shipping when you spend $49 or more.
• If your order is less than $49, Standard Shipping is $4.99.

How long does shipping normally take?

• Expected delivery date of 4-5 business days on orders placed before 1pm EST (excluding weekends and holidays). This means if you place a order after 1pm EST on a Friday, you won't be expected to receive it until the following Thursday. However, if your order is placed on Tuesday before 1pm EST, you can expect to get it by that Saturday.

What shipping carrier do you use?

• USPS Mail (Parcel Select for overweight packages). Signature confirmation will be required for packages over $300.

Are there any shipping restrictions?

• Yes, we don't ship to storage facilities, shipping centers, and hotels. Orders with unverified shipping addresses may be canceled. Oversized & heavy products including Dinnerware, Cookware, and Cutlery are only available for shipping in the Contiguous United States (ships directly in 3-5 days).

Do you ship internationally?

• No, we only ship within the Continental United States.

Returns

• If you're not 100% satisfied with your purchase, you can return any unused (and unwashed) items for a refund of purchase within 30 days. CLICK HERE to read our return policy for further details.

Mailing Address:
Finest Flatware
PO Box 3853
Chapel Hill, North Carolina 27515-3853

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    ★ Customer Reviews

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    5091 reviews
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    M
    Oneida Satin Easton 6 Piece Serving Set 18/10 Stainless FROSTED HANDLE
    Martha R.
    Excellent Customer Service

    I was able to locate serving pieces to match my Oneida pattern. There was a minor problem with one item. After a quick email, it was resolved. Very efficient & friendly customer service!

    V
    Oneida Sydney 18/10 Stainless Set of 4 Teaspoons
    Valerie F.
    Great Pattern

    Can't get enough of this pattern. Weight is very substantial and functions well.

    K
    Oneida Wedgwood Oberon Set of 4 Dinner Forks 18/10 Stainless 7 7/8"
    Kelly A.
    Great find!

    Easy to find my pattern with an excellent price. Wuick shipping.

    S
    Oneida Colonial Artistry Dinner Knife USA Made
    Susan V.
    Great selller

    Happy to do business with seller again. Questions answered and easy transaction.

    M
    Oneida Accent Set of 4 Bouillon Spoons 18/8 Stainless
    Marjorie H.
    Great quality

    Very happy with replacement purchase!

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