Shipping Information

Ordering & Shipping

Free 3-Day Shipping when you spend $49 or more.

If your order is less than $49, Standard Shipping (4-5 days) is $4.99.

How long does shipping normally take?

Expected delivery date of 3 business days on orders over $49 that are placed before 1pm EST (excluding weekends and holidays). This means if you place a order after 1pm EST on a Friday, you won't be expected to receive it until the following Thursday. However, if your order is placed on Tuesday before 1pm EST, you can expect to get it by that Saturday.

What shipping carrier do you use?

USPS Mail (UPS for overweight packages). Signature confirmation will be required for packages over $300.

Are there any shipping restrictions?

Yes, we don't ship to storage facilities, shipping centers, and hotels. Orders with unverified shipping addresses may be canceled. Oversized & heavy products including Dinnerware, Cookware, and Cutlery are only available for shipping in the Contiguous United States (ships directly in 3-5 days).

Do you ship internationally?

No, we only ship within the Continental United States.

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★ Customer Reviews

Let customers speak for us

4455 reviews
98%
(4380)
1%
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Great product and fast shipping

I've had Oneida Dover flatware since we got married 28 years ago. Over the years, some have disappeared so I wanted to fill in what was lost. I ordered it here (best pricing on the internet!) and received it quicker than expected. Still the finest quality product!

Just what I wanted

Gorgeous pattern. Grapefruit spoons have good serrated tips.

AMAZING!! CUSTOMER SERVICE!!

1st things 1st these are the exact match to my set I have at home so that was great I was having a hard time finding them elsewhere so glad to have ran across this site!. but EVEN BETTER!! I ordered forks as well and I didnt even realize the forks come in satin or basic. I accidentally ordered the basic when I have the satin. They emailed me and questioned what silverware I have at home I was trying to match because when they were packing my order they thought it was odd and that maybe I had made an error!.. Thank god for them to do that for me I would have been so upset when they arrived and were not the same! An amazing thing for them to do as a company to help out their customers!! They could have easily sent out what I ordered and then I would have had to figure out how to send them back and exchange them prolly costing me more money in shipping but instead they fixed MY error before it even went out the door!!.. I have already shared my experience with others! Thank you thank you thank you!!

H
Oneida Act I Dinner Knife
H.G.
Service

Excellent

Crazy Fast!

I ordered spoons and knives and they arrived on Maui 2 days later.