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Ordering & Shipping

• Free Shipping when you spend $49 or more.
• If your order is less than $49, Standard Shipping is $4.99.

How long does shipping normally take?

• Expected delivery date of 4-5 business days on orders placed before 1pm EST (excluding weekends and holidays). This means if you place a order after 1pm EST on a Friday, you won't be expected to receive it until the following Thursday. However, if your order is placed on Tuesday before 1pm EST, you can expect to get it by that Saturday.

What shipping carrier do you use?

• USPS Mail (Parcel Select for overweight packages). Signature confirmation will be required for packages over $300.

Are there any shipping restrictions?

• Yes, we don't ship to storage facilities, shipping centers, and hotels. Orders with unverified shipping addresses may be canceled. Oversized & heavy products including Dinnerware, Cookware, and Cutlery are only available for shipping in the Contiguous United States (ships directly in 3-5 days).

Do you ship internationally?

• No, we only ship within the Continental United States.

Returns

• If you're not 100% satisfied with your purchase, you can return any unused (and unwashed) items for a refund of purchase within 30 days. CLICK HERE to read our return policy for further details.

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    ★ Customer Reviews

    Let customers speak for us

    5109 reviews
    98%
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    1%
    (59)
    1%
    (31)
    0%
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    5096
    19
    M
    Oneida Frostfire Set of 4 Salad Forks
    Marian S.
    Great forks

    Love getting replacements

    G
    Oneida Louisiana Serving Fork
    Gwenette S.

    Oneida Louisiana Serving Fork

    L
    Oneida Set of 4 Satin Shasta 18/8 Stainless Dinner / Oval Bowl Soup Spoons 6 3/4" long USA Made
    L.I.

    Absolutely beautiful

    N
    Oneida Classic Shell Set of 4 Round Bowl/Bouillon Spoons 6"
    Nancy P.
    Classic Shell

    The order arrived very quickly and the spoons are perfect. I love that you still have some Classic Shell pieces as they are so hard to find. You have a great, well-run company!

    k
    Oneida Satin Easton Casserole Spoon
    ko
    Exactly as described

    I've been searching for casserole serving spoons for several years, and bought a few that weren't as described. Finally found them, and, bonus, they were brand new!

    123