What is Covered: Each piece of fine quality stainless is warranted against original defects in workmanship and materials.
What is Not Covered: This warranty does not cover any damage or defects caused by misuse, abuse, or failure to use proper care in accordance with the instructions provided.
How Long Coverage Lasts: This warranty provides a limited lifetime period of coverage. The duration of the lifetime coverage is measured by lifetime of the original owner.
What Will Oneida Do: Oneida will, at its option, send a replacement piece (not the complete set) at no cost to you. A similar piece will be used for replacement if the original pattern is no longer available.
How You Get Service: Notify Oneida by sending a letter, the affected piece(s), proof of purchase and original warranty to the address below. You will be responsible for return shipping costs.
The Oneida Group
Attn: Oneida Consumer Affairs Department
519 N. Pierce Avenue
Lancaster, OH 43130